Privacy policy

Last updated: November 2026

This policy explains which personal data we process when you visit best-crypto-bets.com, buy from us or subscribe to our emails, why we do it and what your rights are. It follows the Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU General Data Protection Regulation (GDPR).

1. Who is responsible

Best Crypto Bets LLC, Rue du Commerce 4, 1204 Geneva, Switzerland · contact@best-crypto-bets.com

2. Visiting the site

Our host, Infomaniak Network SA in Geneva, Switzerland, processes technical data when you load a page: IP address, date and time, page requested, referring page and browser type. These server logs are used to deliver the site and keep it secure, and are deleted after a short period. Our fonts and scripts are served from our own server: your browser does not contact Google Fonts or other third-party content networks when you browse the site.

Market prices and the Diamond Hands history come from CoinGecko and Binance, but our server fetches them. Your browser never contacts these providers and they receive no data about you.

3. Account, orders and downloads

When you buy or create an account we process your name, email address, country, order history, downloads, subscription status and, for subscriptions, renewal dates. We need this data to conclude and perform the contract, give you access to your files and members area, and handle support and refunds. Accounting records are kept for 10 years as required by Swiss law (Art. 958f Code of Obligations). Other account data is deleted when you close your account, unless we must keep it longer.

4. Payments

Payments are processed by Stripe (Stripe Payments Europe Ltd, Ireland, and its group companies, including in the United States). On the checkout page, Stripe’s script loads in your browser and you enter your card details directly with Stripe; we never see or store your full card number. Stripe processes payment data to execute the payment and prevent fraud. Transfers to the United States rely on the EU-US / Swiss-US Data Privacy Framework or standard contractual clauses.

5. Newsletter and free guides

If you subscribe to the Radar newsletter, take the Tendies Test with your email or download a free guide, we save your email address, the date of your consent, the form you used and the language of the page on our server, and add your address to our newsletter tool, Infomaniak Newsletter (Infomaniak Network SA, Switzerland), to send you our emails. To prevent abuse, sign-ups are limited per visitor; your IP address is only used in a scrambled form for a few minutes and is not stored. You can unsubscribe at any time with the link in every email or by writing to us; we then stop sending emails and delete your address.

6. Tendies Test, simulator and game

Your quiz answers, your simulator balance, your best score in the 404 game and your colour theme are stored only in your own browser (local storage). They are not sent to us. You can delete them at any time by clearing your browser data.

7. Cookies

We only use cookies that are necessary for the site to work:

• pll_language: remembers your language (1 year).
• woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_*: keep your cart and checkout working (session to 2 days).
• wordpress_logged_in_*, wordpress_sec_*: keep you logged in to your account (session or 14 days).
• Stripe cookies on the checkout page: fraud prevention by our payment provider.

We do not use analytics, advertising or social media tracking cookies. If we add any in the future, we will ask for your consent first through a cookie banner and update this policy.

8. Who receives your data

Only the providers named above (Infomaniak for hosting and email, Stripe for payments), each under a data processing agreement and only for the purposes described. We do not sell or rent your data.

9. Security

The site runs over HTTPS. Access to our administration is restricted and protected. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your data.

10. Your rights

You can ask for access to your data, correction, deletion, restriction, a copy in a portable format, and you can object to processing or withdraw your consent at any time. Write to contact@best-crypto-bets.com. We answer within 30 days. You may also complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, if you live in the EU, to the data protection authority of your country.

11. Changes

We update this policy when our services or the law change. The date at the top shows the latest version.